Here are some of the sample questions and answers for PgMP certification examination. To get 300+ more questions and case studies with answers and explanation, click here.
Case Study
CleanEarth, a large city in the U.S., decided to implement a comprehensive recycling program aiming to reduce landfill waste by 50% over five years. The initiative involved multiple stakeholders, including city residents, waste management companies, local businesses, and government bodies.
Under the program, CleanEarth planned to introduce separate waste collection for glass, plastic, paper, and organic waste across the city. The program also included educational campaigns for citizens and businesses, stricter regulations for waste management, and incentives for businesses to reduce waste production.
Program Management Approach:
- Strategic Program Management: The city’s strategic objectives included reducing environmental impact, improving public health, and aligning with national recycling goals. These objectives guided the development of the recycling program.
- Program Lifecycle: CleanEarth established a dedicated program team, divided the program into planning, executing, monitoring, and closing phases, and managed transitions between these phases.
- Benefits Management: The program team identified benefits including reduced landfill waste, improved public health, increased recycling rates, and better compliance with waste regulations. They established success measures and plans for realizing these benefits.
- Stakeholder Management: Stakeholder analysis identified key stakeholders and their interests, and a stakeholder engagement plan was developed. The team managed communication with stakeholders throughout the program.
- Governance: A governance structure was established with representatives from local government, waste management companies, and citizen groups. This board provided oversight, made key decisions, and managed risks.
Question:
Two years into the program, despite successful city-wide implementation of waste separation and collection, the landfill waste reduction target is not being met. Which of the following should the program team consider as a possible reason?
Options:
A. The educational campaigns were not effective in changing citizen behavior. B. The city’s population has significantly increased in the last two years. C. The waste collection schedule is not convenient for residents. D. Local businesses are not motivated enough to reduce their waste production. E. All of the above.
Answer:
E. All of the above.
Explanation:
All the options listed could contribute to the program not meeting its landfill waste reduction target.
A. If the educational campaigns were not effective, citizens might not be correctly separating their waste, leading to lower recycling rates.
B. A significant population increase could result in increased waste production, potentially offsetting the impact of the recycling program.
C. If the waste collection schedule is inconvenient, citizens might not fully participate in the program, leading to lower recycling rates.
D. If local businesses are not sufficiently motivated (through regulation or incentives) to reduce waste or participate in recycling, this could also result in higher landfill waste.
As all these factors can impact the success of the program, the program team should investigate all of these potential issues. They might need to revise their stakeholder engagement, benefits realization, or other aspects of their program management approach based on their findings.
Sample Question 1
Which of the following best describes the key activities involved in the Benefits Management domain of Program Management?
Options:
A. Identifying stakeholders, managing stakeholder engagement, and controlling stakeholder communication.
B. Identifying program benefits, establishing success measures, ensuring alignment with strategic objectives, and planning, tracking, and managing the realization of benefits.
C. Initiating, planning, executing, monitoring and controlling, and closing the program.
D. Establishing the program’s governance structure, providing oversight, managing program risks, and ensuring compliance.
E. Defining the program, developing the roadmap, managing program dependencies, and managing program finances.
Answer:
B. Identifying program benefits, establishing success measures, ensuring alignment with strategic objectives, and planning, tracking, and managing the realization of benefits.
Explanation:
The Benefits Management domain in Program Management involves several key activities that are focused on the program’s benefits. These activities include identifying and quantifying the program benefits, establishing success measures for these benefits, ensuring that the benefits align with the organization’s strategic objectives, and planning for the realization of these benefits. This domain also involves tracking and managing the realization of benefits throughout the program lifecycle, as well as transitioning the benefits to the appropriate operational area once the program is completed. This ensures that the benefits continue to be delivered even after the program has ended. The other options listed relate to other domains of program management.
Sample Question 2
In the Stakeholder Management domain of Program Management, which of the following represents the key activities?
Options:
A. Defining the program, developing the program roadmap, managing dependencies, and managing finances.
B. Identifying stakeholders, analyzing their expectations and influence, developing a stakeholder engagement plan, and managing stakeholder communication and engagement.
C. Identifying program benefits, establishing success measures, ensuring alignment with strategic objectives, and planning, tracking, and managing the realization of benefits.
D. Establishing the program’s governance structure, providing oversight, managing program risks, and ensuring compliance.
E. Initiating, planning, executing, monitoring and controlling, and closing the program.
Answer:
B. Identifying stakeholders, analyzing their expectations and influence, developing a stakeholder engagement plan, and managing stakeholder communication and engagement.
Explanation:
The Stakeholder Management domain in Program Management involves identifying all stakeholders, analyzing their expectations and influence, and developing a stakeholder engagement plan. This plan describes the strategies and actions that will be used to manage stakeholder communication and engagement throughout the program. The domain also involves actively managing stakeholder engagement, including addressing any issues or conflicts that may arise, and adjusting the stakeholder engagement plan as needed. The other options listed relate to other domains of program management.
Sample Question 3
Which of the following best describes the key activities involved in the Program Lifecycle domain of Program Management?
Options:
A. Identifying stakeholders, analyzing their expectations and influence, developing a stakeholder engagement plan, and managing stakeholder communication and engagement.
B. Identifying program benefits, establishing success measures, ensuring alignment with strategic objectives, and planning, tracking, and managing the realization of benefits.
C. Establishing the program’s governance structure, providing oversight, managing program risks, and ensuring compliance.
D. Defining the program, planning and executing program activities, managing transitions, and closing the program.
E. Initiating, planning, executing, monitoring and controlling, and closing individual projects within the program.
Answer:
D. Defining the program, planning and executing program activities, managing transitions, and closing the program.
Explanation:
The Program Lifecycle domain in Program Management involves several key activities that are focused on managing the program from initiation to closure. These activities include defining the program, planning and executing program activities, managing transitions between different phases of the program, and closing the program once all activities have been completed and the program’s objectives have been achieved. This domain also involves managing any changes or issues that may arise during the program lifecycle. The other options listed relate to other domains of program management.
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